This privacy policy fully and transparently explains how your personal information is collected, stored, and used on monopoly live. Your privacy is our top priority.
At monopoly live, we follow world-class technology and practices to keep your information safe.
This Privacy Policy applies to the monopoly live platform and all its services. It comes into effect between you and us whenever you use the monopoly live website (monopolylive.bet), register an account, or use any of our services.
As an online gaming and Sports Betting platform in Bangladesh, monopoly live is committed to ensuring the highest standards of privacy and data protection for all users. This policy provides complete transparency on how we collect, use, store, and protect your data.
Before reading this privacy policy, please review our Terms & Conditions and Responsible Gaming We also recommend reading our other policies, as they are interconnected. By using the monopoly live platform, you are considered to have agreed to this Privacy Policy.
Monopoly live only collects data that is necessary to provide our services. We do not ask for anything beyond that. A detailed list of what we collect is provided below:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number, physical address | Account Management & Support |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Usage Data | Login times, game history, betting patterns | Service improvement and responsible gaming monitoring |
| Technical Information | IP address, browser information, device ID | Security & Fraud Prevention |
We never store your full bank account number or card CVV. All payment processing is handled entirely through secure third-party payment gateways.
Monopoly live collects information through several methods. It is our responsibility to keep you informed about each of them:
Monopoly live uses the data it collects only for specific, legitimate purposes. The reason for each use is clearly outlined below:
Monopoly live will never use your information for any purpose not listed here. If we need to use your data for a new purpose, you will be notified in advance and your consent will be obtained where required.
Monopoly live never sells, rents, or exchanges your personal data with third parties. However, limited information may need to be shared in specific circumstances:
Before sharing data in any of the above cases, we verify that the receiving party maintains appropriate security standards. All third parties are required to comply with monopoly live's data protection standards.
Monopoly live uses cookies and similar technologies on its website. These tools enhance your browsing experience and help keep the platform running smoothly.
Cookies We Use:
You can manage cookies through your browser settings. However, disabling certain cookies may affect how some features on the platform work.
Monopoly live does not retain your data indefinitely. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Legal Compliance |
| Gaming History | 3 years | Responsible Gaming Monitoring |
| Support Contact | 2 Years | Service Improvement |
Once the retention period expires, data is securely deleted or anonymized. Deleted data cannot be recovered.
As a monopoly live user, you have specific rights over your own data. We respect these rights and make it easy for you to exercise them.
You may request to know what data we hold about you. Upon request, full details will be provided within 30 days.
If any of your information is incorrect, you can request a correction and we will act on it promptly.
You may request deletion of your data unless we are required to retain it by law.
You may object to the use of your data for specific purposes, particularly for marketing.
You can receive your data in a structured format that you can use elsewhere.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise any of your rights, email us at support@monopolylive.bet. We will respond within 30 days.
Monopoly live is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Our age verification process at registration ensures that only adults can create an account.
If we become aware that a minor's information is in our system, we will immediately close the account and delete the data. If a parent believes their child is using monopoly live, please contact us right away.
Monopoly live may update this privacy policy from time to time. Revisions may be necessary due to service improvements, changes in law, or the adoption of new technologies.
If significant changes are made, we will notify you through the following channels:
Continued use of monopoly live after any changes have been made will be considered your acceptance of the updated policy. If you object to the changes, you may request to close your account.
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our data protection team is always ready to resolve your issue promptly.
When submitting a complaint, please include your account ID, a detailed description of the issue, and your preferred contact method. This helps our team respond quickly and effectively.
You have full control over your personal information on monopoly live. Exercise your rights at any time.
You will receive a full summary of the information we hold about you within 30 days.
Our support team is always ready to promptly correct any inaccurate or incomplete information.
Unless required by law, your data will be permanently deleted upon request.
You can download all your data in a structured format.