Monopoly live Terms & Conditions – Complete English Version

General Terms & Conditions

Monopoly live (hereinafter referred to as the "Platform") is an online gaming and Sports Betting service provider. These terms and conditions constitute a legally binding agreement between the Platform and its users.

By using any service on monopoly live, you confirm that:

• You must be at least 18 years of age.
• You are using this platform of your own free will.
• Online gaming is legal in your area.
• You have read and agreed to these terms and conditions in full.
• You are financially capable and able to play responsibly.

Monopoly live reserves the right to update these terms and conditions at any time. Notice of any changes will be posted on the platform. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

Account Registration & Verification

To register on monopoly live, you must provide accurate and complete information. Opening an account with false or incomplete details is strictly prohibited and may result in account closure.

You will need to provide the following information during registration:

• Full name (as per national ID)
• Date of birth (for age verification)
• Active mobile number
• Email address
• Current address

Monopoly live may request KYC (Know Your Customer) verification at any time. This process may require a copy of your national ID, passport, or driving licence. Withdrawals may be restricted until verification is complete.

Each individual may only register one account. If multiple accounts are found belonging to the same person, all accounts will be immediately closed and all balances may be forfeited. monopoly live makes no exceptions on this matter.

Betting Rules

The following rules must be strictly followed when placing bets on monopoly live. These rules apply equally to all users.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Each bet has a set minimum and maximum limit, which may vary by game.
• Monopoly live reserves the right to void any bet resulting from abnormal odds caused by a technical error.
• Any bets associated with match-fixing or other unlawful activity will be voided.
• If your connection drops during live betting, any bet already confirmed will remain valid.
• Betting odds on monopoly live may change depending on market conditions.

For Sports Betting, match results will be determined in accordance with the relevant authority's decision. If a match is abandoned or postponed, monopoly live will settle bets according to its own rules.

Each casino game is governed by its own individual rules. All casino game outcomes are determined using RNG (Random Number Generator) technology, ensuring results are entirely fair and verifiable.

Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals on monopoly live. We are committed to ensuring every transaction is fast and secure.

Deposit:

• A minimum deposit amount applies and may vary depending on the payment method.
• Deposits can be made via approved mobile banking services including bKash, Nagad, and Rocket.
• Deposits are usually credited to your account instantly.
• You must only use payment methods registered in your own name.

Withdrawal:

• Withdrawals typically take 1–3 business days to process.
• KYC verification must be completed before any withdrawal can be processed.
• A minimum withdrawal amount has been set.
• Wagering requirements must be met before withdrawing any winnings earned from bonuses.
• Monopoly live may temporarily place a hold on withdrawals in the event of unusual or suspicious transactions.

Bonus & Promotion Terms

Monopoly live offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

• Welcome Bonus: A welcome bonus is available on the first deposit for newly registered users. A specified wagering requirement must be met before this bonus can be withdrawn.
• Reload Bonus: Reload deposit bonuses are available for regular users and are subject to wagering requirements.
• Free Bet: Free bets may be offered during special events. Winnings from free bets cannot be withdrawn directly.
• Cashback: In certain circumstances, a portion of your losses may be returned as cashback.

General terms applicable to all bonuses:

• Each bonus can only be claimed once per user.
• Bonuses have an expiry date. Any unused bonus will be forfeited once the validity period ends.
• If bonus abuse is found, the bonus may be cancelled and the account may be closed.
• Monopoly live reserves the right to modify or cancel any bonus offer.

Responsible Gaming Policy

Monopoly live firmly believes that gaming is for entertainment only. We care about our users' mental and financial wellbeing, and responsible gaming is our top priority.

The following responsible gaming tools are available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit before you start playing.
• Session Limit: Set a time limit for how long you play in a single session.
• Cooling-Off Period: Take a break for a set period of time. Your account will not be active during this period.
• Self-Exclusion: You may close your account either permanently or for a set period of time.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. We're always here to help.

Account Closure & Suspension Policy

Monopoly live reserves the right to temporarily suspend or permanently close your account in the following circumstances:

• For providing false information at the time of registration.
• Operating multiple accounts.
• Involvement in bonus abuse or fraudulent activity.
• If there is any suspicion of money laundering or other illegal activity.
• For attempting to breach platform security.
• Failure to pass age verification.
• To comply with court orders or regulatory authority directives.

Monopoly live will generally notify users before closing their account. However, in cases of serious violations, immediate action may be taken without prior notice.

You may also request to close your account at any time. Please withdraw any remaining valid balance before your account is closed.

Privacy & Personal Data

Monopoly live takes your personal data seriously. We follow international data protection standards.

How your information is used:

• For account verification and management.
• For transaction processing.
• To meet legal and regulatory obligations.
• To provide customer support.
• For platform improvement and delivering a personalized experience.

Monopoly live never sells your personal data to third parties. Limited information may be shared with trusted partners solely for legal compliance and payment processing purposes.

For more details, visit our Privacy Policy Read.

Dispute Resolution Process

If you have a dispute regarding a bet outcome or transaction, please follow the process below:

• Submit your complaint to support@monopolylive.bet within 72 hours of the incident.
• Include the bet ID, date, amount, and a detailed description of the issue in your complaint.
• Our team will review your complaint within 5–7 business days.
• Additional information or documentation may be requested if required.

Monopoly live's decision shall be considered final; however, every complaint is reviewed impartially and with complete transparency. Our goal is to resolve each dispute promptly and fairly.

Changes & Updates to Terms

Monopoly live reserves the right to partially or fully amend these terms and conditions at any time. In the event of changes:

• A notice will be posted on the platform.
• Details of any changes may be sent to your registered email address.
• A minimum of 7 days' notice will be given before any significant changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

We recommend visiting this page regularly to stay up to date with the latest terms and conditions. If you have any questions, feel free to reach out to our support team.